Contact

1. Data controller

• Company: Byl Swed Service OÜ
• Registry code: 14954878
• Business address: J. Sütiste tee 33-103, Tallinn, Harjumaa 13414
• Legal address: J. Sütiste tee 33-103, Mustamäe linnaosa, Tallinn, Harju maakond 13414
• Phone: +372 511 2171
• E-mail: bylswedservice@gmail.com

2. Personal data processed

When you use the online shop, we may collect and process the following data:

• First name and surname
• Contact phone and e-mail address
• Delivery address and billing address
• Payment details (via an intermediary, e.g. bank link, card payment, etc.)
• Order history and customer communication
• Technical data collected through cookies and analytics (IP address, device and browser data, etc.)

3. Purposes of processing

Personal data is used for the following purposes:

• Receiving, processing and delivering online shop orders
• Customer communication and support
• Meeting accounting obligations
• Establishing, exercising or defending legal claims
• Marketing and service improvement (only with consent)

4. Legal basis

Personal data is processed on the basis of:

• Performance of the contract with the customer
• A legal obligation (e.g. accounting)
• The Company’s legitimate interest (e.g. ensuring website security)
• The customer’s consent (e.g. when joining a marketing list)

5. Data transfers and processors

• To fulfil orders, data may be transferred to delivery partners and payment service providers.
• Technical support and hosting providers may have access to data to the extent necessary to provide their service.
• Personal data is not disclosed to third parties for marketing purposes without the customer’s consent.

6. Retention period

• Accounting documents are kept for 7 years as required by law.
• Customer communication and order data is kept for as long as necessary to perform the contract or comply with legal obligations.
• Data collected on the basis of marketing consent is kept until the consent is withdrawn.

7. Your rights

You have the right to:

• receive information about the processing of your personal data
• request correction or deletion of your data
• restrict processing or object to processing
• withdraw consent (e.g. leave a marketing list)
• contact the supervisory authority (Data Protection Inspectorate, Andmekaitse Inspektsioon)

8. Cookies and analytics

The website uses cookies to provide a better user experience and to analyse traffic.

You can disable cookies in your browser, but this may affect how the online shop works.

9. Changes to this privacy policy

The Company may amend and supplement this privacy policy. The updated version is published on the website bilservice.ee.